Glogimex Joint Stock Company ("GLOGIMEX", "we") respects your privacy. This policy explains how we collect, use and protect personal data when you visit glogimex.com, contact us or request a quote, in line with Vietnam's Law on Personal Data Protection No. 91/2025/QH15.
1. Data we collect
- Information you enter in forms: name, company, email, phone number, role and your message.
- Shipment and project information: cargo type, dimensions, weight, route, timing and any files you upload (drawings, packing lists, photos).
- Technical data when you visit the website (such as browser type and pages viewed) if the site uses analytics tools.
2. How we use it
We do not sell your personal data and do not use it for other purposes without your consent.
- To contact you, clarify your request and send quotes and logistics proposals.
- To perform services once you agree to use GLOGIMEX services.
- To improve the website content and experience.
3. Legal basis
We process data based on your consent, given when you tick the consent box and submit a form. You can withdraw consent at any time by contacting us as described in section 7.
4. Sharing
To prepare a plan and quote we may need to share necessary shipment details (not necessarily with your contact details) with partners in the transport chain such as shipping lines, airlines, carriers, ports and warehouses. We share only what is needed for your request, or when required by competent authorities under the law.
If your project is confidential, we are ready to sign a non-disclosure agreement (NDA) before detailed discussions.
5. Retention and security
Data is kept for as long as needed to handle your request, perform services and meet legal retention obligations. We apply appropriate technical and organisational measures to protect data against unauthorised access, alteration or disclosure.
6. Your rights
Under the Personal Data Protection Law, you have the right to:
- Be informed about the processing of your personal data.
- Give or refuse consent, and withdraw consent.
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion or restriction of processing.
- Object to processing.
- File complaints, bring legal action and claim damages as provided by law.
7. Contact
For any request about personal data, email contact@glogimex.com or call +84 326 768 022. Address: 64-66 Vo Thi Sau Street, Tan Dinh Ward, Ho Chi Minh City, Vietnam. We will respond within the time limits required by law.
8. Changes
We may update this policy when laws or our operations change. The new version takes effect from the date it is published on this page.